What is Systain® Third-Party Maintenance (TPM)?

Systain® is OSI Global’s third-party maintenance service that provides expert support for networking, server, and storage infrastructure—helping organizations extend hardware life and reduce reliance on OEM contracts.

Can Systain® replace OEM support for Cisco, Dell, Supermicro, Juniper, and other major vendors?

Yes. Systain® is designed to support enterprise hardware from major vendors, including environments where OEM support is no longer cost-effective or has reached end of life (EOL).

Does Systain® support End-of-Life (EOL) and End-of-Support (EOS) equipment?

Yes. Systain® includes EOL and EOS hardware support, allowing organizations to keep existing infrastructure running reliably without forced refresh cycles.

What SLA options are available with Systain®?

Systain® offers flexible SLA options, including Next Business Day (NBD), 4-hour response, and 4-hour response with on-site technician services, depending on coverage needs.

Is 24/7 support included with Systain®?

Yes. Systain® provides 24x7x365 Technical Assistance Center (TAC) coverage for mission-critical environments.

Who provides technical support for Systain®?

Support requests are handled by experienced Level 2 and Level 3 engineers, supported by an accelerated escalation process.

Does Systain® include hardware replacement services?

Yes. Hardware replacement is included to help minimize downtime when component failures occur.

How does Systain® help organizations reduce infrastructure costs?

By extending hardware lifespan, supporting EOL equipment, and offering flexible SLAs, Systain® helps organizations reduce maintenance spend and avoid unnecessary capital refreshes.

IT Hardware

Surplus Factory Sealed, Pre-Owned and Legacy Hardware

OSI Global offers cost-effective, readily available enterprise hardware solutions that are meticulously tested to integrate seamlessly with your infrastructure. We also specialize in sourcing hard-to-find components, ensuring your projects stay on track without budget-breaking OEM pricing or delays.

OSI Global offers a vast array of current, previous, and legacy hardware solutions from top manufacturers, whether deploying new sites or integrating with legacy systems, with quick access to the right products.

Save Time and Money

Enjoy the benefits of working with an OEM-agnostic, independent hardware reseller of new and refurbished server, storage, and networking equipment.

Save 60-90% over OEM channel pricing

Get what you need fast with lead times 80% quicker than OEMs

All solutions are custom configured and built to spec

Products sold by OSI Global are backed by our warranty and Systain support options

Save 60-90% over OEM channel pricing

Get what you need fast with lead times 80% quicker than OEMs

All solutions are custom configured and built to spec

Products sold by OSI are backed by our warranty and Systain support options

Networking Hardware

Our inventory includes high-performance routers, switches, firewalls, and wireless solutions designed to support complex enterprise environments.

Server Hardware

We provide scalable server solutions, including blade, rack, and tower servers, catering to diverse workload requirements.

Storage Hardware

OSI Global offers robust storage options like SAN, NAS, and DAS, ensuring secure, high-capacity data management.

HARDWARE CATALOG

Check our hardware catalog to view all in-stock equipment and contact us if you don’t see what you’re looking for.

Need maintenance on your hardware?

Check out our Systain® third party maintenance option to optimize your equipment with best-in-class support and the best customer service you’ve ever received.

FAQ

Hardware FAQs

What types of enterprise hardware does OSI Global offer?

Are the hardware products new, refurbished, or legacy components?

How does OSI Global pricing compare to OEM channel pricing?

How fast can I receive hardware from OSI Global?

Can OSI Global customize hardware to meet specific requirements?

Is hardware purchased from OSI Global covered by warranty?

Can OSI Global help find hard-to-source or end-of-life components?

Where can I see the full inventory of available hardware?

Contact

Experience the OSI Global
Service Difference

OSI Global supports critical infrastructure with enterprise hardware, third-party maintenance, optical solutions, and data center services. As a privately owned company, we stay focused on what matters most:fast answers, real expertise, and a team that stays accountable from first call to final outcome.

IT Hardware

Surplus Factory Sealed, Pre-Owned and Legacy Hardware