The people and resources to get the work done
Infrastructure projects rarely fail because of one piece of hardware. They become difficult when teams, locations, vendors, timelines, and technical requirements all have to come together. OSI Global provides the project management, engineering resources, field support, and logistics needed to keep that work moving. From a single-site deployment to a complex global project, we build each engagement around your environment, schedule, and operational requirements.
Experienced support, wherever the work takes you
Our professional services team helps organizations plan, coordinate, and execute infrastructure projects across more than 100 countries. Whether you need complete project oversight or additional resources for one part of the job, OSI Global works as an extension of your team. You get direct communication, clear accountability, and experienced professionals who stay involved from initial scoping through final validation.
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End-to-end project support: planning, logistics, engineering, onsite execution, documentation, and closeout coordinated through one team.
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Global field coverage: qualified technical resources available for projects across more than 100 countries.
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Experienced project management: Professional project managers coordinate timelines, resources, vendors, and technical requirements.
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Flexible engagement models: support for one-time projects, multi-site programs, ongoing field requirements, and staff augmentation.
Data Center Relocation
Move critical infrastructure with a clear plan and an experienced team managing the details. OSI Global coordinates data center relocations of varying sizes and complexity, from initial discovery through equipment installation and post-move validation. We work with your internal teams, facilities, carriers, OEMs, and other vendors to keep each phase organized and accountable.
Services include:
Project planning and management
A customized scope of work, project schedule, communication plan, and clearly defined responsibilities.
Pre- and post-move site surveys
Facility reviews to confirm access, power, cooling, cabling, rack space, and overall readiness.
Logistics and vendor coordination
Coordination among technical teams, transportation providers, OEMs, facilities, and third-party vendors.
Deinstallation and reinstallation
Experienced resources to remove, transport, rack, cable, reconnect, and validate equipment.
Post-move verification
Final inventory, connectivity, and operational checks before the project is closed.
IT Deployment
Get equipment from the warehouse to the rack without adding another coordination burden to your team. OSI Global manages deployment projects for hardware purchased through us or another provider. Our team coordinates staging, shipping, field resources, installation, cabling, configuration support, and final documentation based on your requirements.
Services include:
Staging and configuration support
Equipment preparation, labeling, imaging, assembly, and configuration based on the approved project scope.
Rack and stack
Installation of servers, storage, networking equipment, and related infrastructure.
Cabling and connectivity
Copper and fiber installation, organization, labeling, and validation.
Multi-site rollouts
Consistent project execution across multiple facilities, offices, or data centers.
Post-installation validation
Documentation and verification that equipment has been installed according to the agreed scope.
Smart Hands
Put qualified technical resources onsite without sending your own team. OSI Global smart hands engineers support remote IT teams with scheduled work, urgent requests, and ongoing field requirements. We follow your instructions, communicate directly with your technical team, and document the work performed onsite.
Services include:
IMAC services
Install, move, add, and change support for infrastructure equipment.
Rack and stack
Equipment installation, removal, repositioning, and rack organization.
Troubleshooting and reboots
Physical inspection, status verification, cable tracing, power cycling, and hands-and-eyes assistance.
Cabling and asset management
Cable installation, labeling, organization, inventory verification, and asset documentation.
Equipment installation and decommissioning
Onsite support for new deployments, replacements, removals, and shutdown projects.
Wireless Services
Design and deploy wireless infrastructure around the way your facilities actually operate. OSI Global supports wireless projects in offices, production environments, healthcare facilities, warehouses, and other complex spaces. Our team can assess existing coverage, identify interference and capacity issues, recommend improvements, and coordinate installation.
Services include:
WLAN assessments
Review of the existing wireless environment, performance, configuration, and coverage.
Wireless surveys and audits
Predictive, passive, and active surveys with findings and recommendations.
Hardware and configuration recommendations
Guidance on access-point placement, channel settings, interference, capacity, and supporting infrastructure.
Structured cabling
Installation and organization of the cabling needed to support the wireless environment.
Deployment and post-installation support
Project coordination, installation assistance, documentation, and validation after implementation.
Infrastructure Audits
Know what is installed, where it is located, and what condition it is in. OSI Global conducts infrastructure audits for individual locations and complex multi-site environments. We create a clear scope, coordinate site access, inventory equipment, validate collected information, and deliver usable documentation to support maintenance, migration, refresh, and asset-management decisions.
Every audit can include:
Project planning
Development of the scope, schedule, site requirements, and reporting standards.
Discovery
Alignment on audit objectives, required data fields, access constraints, and expected deliverables.
Onsite inventory and validation
Collection and verification of equipment, serial numbers, configurations, locations, and other required data.
Documentation
Organized reporting designed to support operational planning and decision-making.
Post-audit review
A final assessment of findings, discrepancies, risks, and recommended next steps.
Asset Recovery
Recover value from retired equipment without losing visibility or control. OSI Global manages the removal, transportation, evaluation, remarketing, recycling, and reporting of retired IT assets. Each engagement is structured around your security requirements, internal policies, equipment condition, and recovery goals.
Services include:
Pre-project inventory review
Assessment of equipment lists, condition, location, and potential market value.
Asset removal and transportation
Coordinated deinstallation, packing, secure transportation, and chain-of-custody documentation.
Testing and valuation
Equipment inspection and market evaluation to determine resale, reuse, or recycling options.
Data security coordination
Processes aligned with your data-handling and destruction requirements.
Remarketing and value recovery
Resale and recovery strategies designed to return value from eligible equipment.
Responsible recycling
Environmentally responsible disposition for assets without recoverable value, aligned with R2 certification standards.
Data Destruction
Protect sensitive information through documented, verifiable destruction processes. OSI Global provides customizable data and media destruction services for hard drives, solid-state drives, tapes, optical media, and other data-bearing assets. Services can be performed onsite or offsite and include serialized tracking and certification.
Services include:
Data erasure and sanitization
Software-based data removal for eligible devices and media.
Physical media destruction
Degaussing, shredding, crushing, or drilling based on the media and security requirements.
Onsite and offsite service
Flexible destruction options based on your facilities, policies, and project scope.
Serialized audit trails
Asset-level tracking throughout collection, processing, and destruction.
Certificates of destruction
Documentation confirming the completed destruction process.
E-waste recycling
Responsible recycling of destroyed media and associated equipment, aligned with R2 certification standards.
Staff Augmentation
Add experienced resources without adding permanent headcount. OSI Global provides technical and project resources for defined engagements, temporary capacity needs, and specialized infrastructure work. We can supplement your existing team or assemble resources around a particular project.
Available resources include:
Professional project managers
Experienced professionals who manage timelines, resources, vendors, and deliverables across the engagement.
Data center engineers
Experienced engineers who support installation, configuration, and hands-on infrastructure work in the data center.
Server, storage, and network administrators
Skilled administrators who manage day-to-day operations, configuration, and support across server, storage, and network environments.
Cloud migration specialists
Specialists who plan and execute the move of workloads and infrastructure to cloud and hybrid environments.
Database administrators
Administrators who manage database performance, availability, and maintenance throughout the engagement.
DevOps professionals
Professionals who support automation, deployment pipelines, and infrastructure-as-code initiatives.
Infrastructure engineers
Engineers who design, implement, and support the underlying infrastructure required for your environment.
Service first, from scope through completion
Professional services should make infrastructure work easier to manage, not add another layer of complexity. OSI Global builds each engagement around the actual work required. You get a clearly defined scope, experienced technical resources, responsive project coordination, and direct communication throughout the engagement.
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One accountable team
Project managers, engineers, field resources, logistics, and hardware support coordinated through OSI Global.
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Built around your environment
Every project is scoped according to your locations, infrastructure, timelines, security policies, and internal requirements.
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Flexible by design
Use OSI Global for a single task, a full project, a multi-site rollout, or ongoing field support.
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Lifecycle expertise
Support for deployment, operation, relocation, maintenance, recovery, and final disposition.
Professional Services FAQs
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A data center relocation partner should have experience with planning, equipment handling, logistics, de-racking and re-racking, cabling, asset tracking, and coordination across facilities. Organizations should also examine project management capabilities and procedures for minimizing downtime and protecting equipment throughout the move. OSI Global provides data center relocation services backed by professional project management.
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A successful relocation starts with a detailed inventory, dependency mapping, labeling, migration sequencing, logistics planning, and clearly defined responsibilities. Equipment should be tracked from de-installation through transport and reinstallation. Testing and rollback procedures should also be established before the move begins, particularly when production systems are involved.
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Remote hands teams should work from clearly documented procedures, maintain accurate asset and cabling records, verify work before closing tickets, and provide clear communication to the customer's remote engineering team. For more complex work, technical skill is as important as physical access. Organizations should establish escalation procedures and define which tasks require specialized engineering expertise.
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Data-bearing devices should follow documented chain-of-custody procedures from removal through erasure, destruction, recycling, or remarketing. The appropriate method depends on the device, data sensitivity, security requirements, and applicable compliance standards. Organizations should retain records demonstrating how each asset and data-bearing component was handled throughout the disposition process.
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Vendor-neutral providers can work across heterogeneous environments rather than limiting a project to one manufacturer's equipment. This is useful for relocations, deployments, audits, decommissioning, and infrastructure projects involving multiple server, storage, networking, and optical platforms. It can also reduce the number of vendors an IT team must coordinate during complex projects.
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Yes. OSI Global can coordinate IT infrastructure deployments across multiple countries and locations, providing a centralized approach to project management, hardware logistics, installation, and onsite services. This helps organizations maintain consistent deployment standards across sites while reducing the complexity of coordinating multiple local vendors.
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OSI Global provides global shipping and logistics support for international IT projects, including freight forwarding and Importer of Record (IOR) services. OSI Global can also provide regional warehousing and staging to help coordinate equipment before it reaches the deployment site. These capabilities allow organizations to manage sourcing, international transportation, customs requirements, staging, and deployment through a more centralized process.
Start a conversation, not a sales cycle.
Tell us what you're dealing with. Your account manager will respond same-day with solutions, not a product brochure.
- 606 Olive Street, Santa Barbara, CA 93101
- +1 (866) 602-4674
- [email protected]
OSI Global is a privately owned, Gartner-recognized leader in enterprise hardware, optical solutions, and data center services.
Since 2008, OSI Global has been giving IT teams around the world peace of mind through innovative, cost-effective, high-quality solutions that extend hardware lifecycles and reduce costs. From enterprise hardware and third-party maintenance (TPM) to optical networking and professional services, OSI Global delivers the same capabilities as larger competitors without the bureaucracy, investors, or red tape.
With a customer-first approach and unmatched responsiveness, OSI Global enables organizations to optimize their IT infrastructure on their terms.
