IT Professional Services

OSI_IT_Professional_Services

Here for every step of the IT Infrastructure  Lifecycle  

OSI believes every stage of the IT lifecycle matters. That’s why we have enterprise level service offerings & a team of experts that excel at streamlining even the most complex multi-site, global IT engagements. Our PMP-certified and seasoned project managers collaborate with our global engineering resources to execute successful professional services projects in 100+ countries.

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End to End Solutions

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Professional Services Serving 100+ Countries

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PMP-Certified & Seasoned Project Managers

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Solutions for Every IT Lifecycle Stage

Services Offered

OSI is all about providing our enterprise level clients with solutions for the entire IT ecosystem. That includes all the various professional services you may need along every stage of the IT journey. From data center relocation and staff augmentation to ITAD, see how we can help.

DATA CENTER RELOCATION

IT DEPLOYMENT

SMART HANDS

WIRELESS SERVICES

INFRASTRUCTURE AUDIT

ASSET RECOVERY

DATA DESTRUCTION

STAFF AUGMENTATION

Data Center Relocation

OSI Global’s Data Center Relocation Team has decades of experience planning & managing global relocation projects of varying sizes and levels of complexity. We provide the customized support that your team needs for a seamless relocation, including:

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Project management and collaborative SOW development process

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Pre & post relocation facility surveys

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Logistics, technical, and project management

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Coordination with OEM and 3rd party hardware vendors

IT Deployment

For equipment purchased through OSI Global or OEM channels, leverage our IT Deployment team to scope, deliver, and deploy hardware from warehouse to datacenter. Our services include a full range of enterprise and datacenter products.

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Superior coverage for your entire IT infrastructure

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Save time & money by getting problems diagnosed and resolved faster

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Fast, reliable, expert support 7 / 24 / 365

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Whole portfolio solutions

Smart Hands

Our Smart Hands service engineers function as an extension of your IT workforce and work with your remote teams to manage equipment across your global locations. We offer standard IMAC services, rack and stack of deployed hardware, moving devices within a rack, adding components to installed hardware, rebooting and troubleshooting equipment, and more. OSI Global’s technical resources are available to your team across all worldwide locations that we support. Some Smart Hands services include:

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Cabling

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Asset management

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Network device troubleshooting and remediation

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Installation and decommissioning of equipment

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Device replacement and restoration of service

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IMAC Services

OSI Network Support Success Stories

CLIENT SUCCESS STORIES

Prompt Response and issue resolved quickly.

-Ticket #2569, April 19, 2021

Thanks to Youseff for assistance with the NAT issue despite it being out of scope!

-Ticket #1193, Christopher T., April 5, 2020

Excellent support. Engineer was pretty knowledgeable and solved my problem in one call.

-Ticket 311, Amar M., March 12, 2019

Wireless Services

Our technical experts deliver a full lifecycle of wireless services—from simple office deployments to challenging production and healthcare facilities. Our experienced project management staff and trained engineers will ensure your business benefits from full wireless versatility and mobility. Services include:

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Existing WLAN environment and infrastructure review

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Wireless surveys, audits, and reporting

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Structured cabling solutions

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Post-implementation documentation and support

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Hardware infrastructure, access point, interference point, and channel setting recommendations

Infrastructure Audit

Our specialists conduct physical asset audits, from single site reviews to complex projects spanning hundreds of worldwide locations and thousands of assets. All infrastructure audits include:

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Project management and a collaborative statement of work development process

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Discovery: An open discussion of your inventory goals and expectations

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Pre-Inventory: Development of a detailed strategy based on your current and future needs

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Inventory & Accuracy Validation: Execution of devised plan with validation checkpoints

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Post-Event Assessment: A comprehensive review of the audit results and recommendations

Asset Recovery

OSI Global’s full-service asset recovery solution minimizes your risk and enables you to derive maximum value from your assets. We coordinate asset take-outs, inspection and audits of existing equipment, decommissioning plans, secure transportation, and distribution of IT assets that are no longer in use, with full audit trails and chains of custody. Our services include:

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Project management with a collaborative statement of work development process

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Pre-project inventory reviews with market pricing

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Security and data policy protocol reviews

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Certificates of data security

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Equipment destruction and recycling

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IMAC

SEARCH EOL & EOSL LIBRARY

Look up end of life & end of service life dates for more than 14,900 pieces of critical IT ecosystem gear.

Data Destruction

When IT equipment has reached end-of-life, OSI can help you liquidate your assets that contain sensitive data, effectively eliminating your risk. We offer fully customizable data and media destruction services that fit the security protocols of any business, large or small. We dispose your end-of-line equipment through eco-friendly channels. Our services include:

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Certified secure data destruction by degaussing or physical destruction (shredding, crushing, drilling)

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Software deployed data erasure and sanitization

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Decommissioning of magnetic, optical, or solid-state drives

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On premise & off site destruction

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Full audit trails on a serial number basis

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E-waste recycling and disposal at environmentally-responsible recycle centers

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Certificates of data security, equipment destruction, and recycling

Staff Augmentation

With our in-house experts and partner resources, OSI Global can help expand your team for both project-based and consulting engagements. We offer a full range of IT staffing services, including:

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PMP certified project managers

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Datacenter engineering resources

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Server, storage, and networking system administrators

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Cloud migration experts

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DBA, DevOps, and Infrastructure Engineers

OSI Network Support Success Stories

EXPERIENCE THE OSI SERVICE DIFFERENCE.

At OSI Global, your unique third-party hardware maintenance, and networking requirements are met through comprehensive, end-to-end solutions backed up by unmatched expertise, knowledge, and reliability. Are you ready to take advantage of these benefits? Let's discuss how OSI can help optimize your current infrastructure.