When your TPM provider merges, service models change.

Large, merged TPMs start to act like OEMs: slower, more rigid, and margin-driven.
OSI Global delivers the same enterprise capabilities with the flexibility of a privately owned provider.

We answer to customers, not investors.

LIMITED-TIME OFFER

Three Months FREE on Qualifying Contracts

Eligible maintenance contracts will qualify for three months free Systain TPM from OSI Global support.

What you get in your Stability and Savings Review:

  • A detailed summary of your current maintenance plan
  • A clear, side-by-side comparison with Systain
  • SLA structure and response expectations
  • Escalation paths and accountability mapping
  • Renewal flexibility and pricing insight
  • Logistics and spare parts strategy
  • Introductory credit (three months free on qualifying contracts)

Book Your Stability and Savings Contract Review

Not ready to book? Start with a review request

A different operating model

OSI Global is privately owned by its founders.

We provide:

  • Global enterprise TPM coverage for networking, compute, and storage
  • Engineers with deep platform-specific experience
  • Clear escalation paths and responsive support
  • Flexible contracts aligned to real infrastructure needs

Our priorities do not change with market consolidation.

What we support

Satisfied Customers
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Countries Serviced
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Years Privately Held
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SLAs Met
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What Our Customers Are Saying

Even in a crowded TPM market, clients notice the OSI Global difference. Here’s what one IT leader shared about their experience:

testimonial

Side-by-Side Comparison​

See how OSI Global stacks up against other TPM providers.

Feature
Other TPM Providers
24/7 Direct Engineer Access
Always available; no waiting, no escalations
Available in some cases, but often routed through scripted tiers
Customizable SLAs
SLAs tailored to your risk, environment, and budget
SLAs often templated with limited flexibility
Spare Parts Strategy
Full transparency; customers provide input on parts selection and location
Limited customization and visibility into sparing strategy
Full Lifecycle Coverage
Coverage varies; often lacks EOSL, hardware, or ITAD support
Privately Owned, Customer-First
Private equity-owned; decisions driven by scale and investor ROI
Flexible and Empowered Support
Disjointed support teams; inconsistent response and limited customization
FAQ

Common questions from IT teams

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