About Systain
The Systain Client Portal is a centralized, easy-to-navigate resource that empowers our clients to take control of all their IT needs.
Seamlessly aggregate your Systain & OEM vendor profiles, assets, & maintenance contracts all from one place
Manage & implement support coverage for any product within your infrastructure with Systain's simple, intuitive interface
Search a cross-referenced repository of current, past, and available maintenance contracts for your IT assets
Set reminders on sun-setting coverage agreements and flag end-of-life & last-day-of-support timelines
Vendor contract management feature enables you to store & update frontline tech support, ordering, fulfillment & shipping personnel contact info for all your vendors
SEARCH EOL & EOSL LIBRARY
Look up end of life & end of service life dates for more than 14,900 pieces of critical IT ecosystem gear.
CLIENT SUCCESS STORIES
The Systain Service Advantage
You can depend on the service advantage that comes with Systain third party maintenance as our team of experts leverage industry leading monitoring tools to seamlessly review, triage and resolve all your network issues. It’s the kind of comprenhensive service that truly matters, delivered to you by OSI…a Gartner recognized industry learder in the IT industry.
Support when you need it - 24x7x365 global call center with native English speakers
Single point of contact for all tickets - one team managing your ticket, whatever your technology, where the equipment is located
Direct access to L2/L3 engineering resources with no multi-tiered troubleshooting tree to negotiate
Easy access to web-based Systain Customer Portal for contract & ticket managements
Experience signficant cost savings with custom & flexible SLA choices on a per asset basis
Full transparency into support models, logistics, & sparing plans
EXPERIENCE THE OSI SERVICE DIFFERENCE.
At OSI Global, your unique third-party hardware maintenance, and networking requirements are met through comprehensive, end-to-end solutions backed up by unmatched expertise, knowledge, and reliability. Are you ready to take advantage of these benefits? Let's discuss how OSI can help optimize your current infrastructure.