Remote Monitoring
Let Us Take the Lead
Our Systain platform takes the lead in managing your environment with remote monitoring for a wide range of enterprise & datacenter products.
Save time & money by getting problems diagnosed & resolved faster
24x7x365 monitoring on select server, storage, & networking products
Real-time alerts & outage notifications
Customized support workflows specific for each environment
REMOTE MONITORING PROCESS
The Systain Service Advantage
Our team of experts leverage industry leading monitoring tools to seamlessly review, triage and resolve all network issues. Maintaining a healty IT ecosystem matters to OSI, that’s why you can count on our Gartner recognized team to be there for you when it matters most.
Remote monitoring support when you need it - 24x7x365 global call center with native English speakers
Single point of contact for all tickets - whatever your technology, where the equipment is located
Enjoy access to L2/L3 engineering resources with no multi-tiered troubleshooting tree to negotiate
Simpy access the web-based Systain Customer Portal for contract & ticket managements
Save money & enjoy the flexibily that comes with custom & flexible SLA choices on a per asset basis
Complete transparency into support models, logistics, & sparing plans
SEARCH EOL & EOSL LIBRARY
Look up end of life & end of service life dates for more than 14,900 pieces of critical IT ecosystem gear.
CLIENT SUCCESS STORIES
EXPERIENCE THE OSI SERVICE DIFFERENCE.
At OSI Global, your unique third-party hardware maintenance, and networking requirements are met through comprehensive, end-to-end solutions backed up by unmatched expertise, knowledge, and reliability. Are you ready to take advantage of these benefits? Let's discuss how OSI can help optimize your current infrastructure.